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ASUSTOR Support Center
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Knowledgebase
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Suggested knowledgebase articles:
Knowledgebase
English
Application
How do I join my NAS with a Windows Active Directory domain?
How do I host a website on my NAS?
How do I set up an auction or ecommerce website?
More topics »
Backup & Restore
How do I keep my Cloud ID when upgrading to a new ASUSTOR NAS?
Which system settings can be backed up on a NAS?
How do I back up my Linux computer to my NAS?
More topics »
Cloud Service
Compatibility List
What router models are compatible with ASUSTOR EZ-Router?
What kind of external storage devices are supported by ASUSTOR NAS?
How do I choose the right hard disks for my NAS?
More topics »
File Sharing
How do I encrypt shared folders on my NAS?
How do I access files on my NAS from within my local network via NFS?
General
Why does exFAT need a license on ADM 3.5 but not on ADM 4.0?
How to quick test 2.5GbE NAS performance?
How do I update ADM? How do I know which version I have?
More topics »
Installation
How to configure UPS to avoid data corruption when there is an unexpected power cut?
What should I do if ADM initialization fails?
What can I do if ADM update not work?
More topics »
Mobile
How do I wake up my NAS from apps like AiMaster and AiFoto3 in new mobile login ?
Why can’t I log in to my NAS using ASUSTOR smartphone apps?
Can I initialize my NAS with just my mobile phone?
More topics »
Multimedia
Important notes for PhotoGallery3 and AiFoto3
ASUSTOR Live important note and how to use
How can I watch Live TV and setup DVR from HDHomeRun ?
More topics »
Network
What are the limitations of Wake on WAN (WOW)?
Why AS4002T/AS4004T 10G Ethernet port not working when connecting to 2.5G network device directly?
How to set up router port for Let's Encrypt if you use ASUS router or some of the router that use 80 port by default?
More topics »
Printer
Storage
Why does my hard drive report less capacity than indicated on the drive's label?
Can I move the HDD and keep the data from ASUSTOR NAS to another ASUSTOR NAS?
How to use Seagate IronWolf Health Management?
More topics »
Virtualization
Surveillance
How do I choose the right PC for Surveillance Center Live View?
How do I set up user privileges in Surveillance Center?
Why can't my NAS enter disk hibernation after installing Surveillance Center?