Knowledgebase: NAS
How to replace hard drive when it's damaged?
Posted by Jack Ni on 21 February 2014 12:55 AM

User might encounter first volume drive damage and this tutorial shows how users can do hard drive replacement to lower the risk of data losing not only in the first volume but in all the other volumes

Please find your hard drive configuration in following scenarios and follow the steps to replace your hard drive.

 

Scenario A:

First volume type: Single 

Other volume type: Any

Note: Data in first volume will be lost

 

Procedure:

1. Users can hot-swap the damaged drive directly without shutdown the NAS

2. Go to [Storage Manager] --> Select Volume1 --> Click on "Remove" 

single1_001

 

3. Follow the wizard to build a new volume 1 for system

 

4. Users can select Quick Setup or Advanced Setup, and follow the instructions to continue

 

Quick Setup:

 

Advanced Setup:

 

5. Click "Finish" and a new volume1 is been created!

 

 

Scenario B:

First volume type: RAID1, 5, 6, 10

Other volume type: Any

Procedure:

1. Users can hot-swap the damaged drive directly without shutdown the NAS

2. Go to [Storage Manager] --> Select Volume 1, and you'll be able to see that the system is recovering volume 1 file system

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