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S3/Standby is a one of the sleep state, as known as suspend to the system memory, that is supported by the system hardware and certain operating systems. Once the system goes to sleep, it will "wake up" when the power button is pressed, or wake on LAN by ...
Please find the ADM 2.4.2 download link for respective models as below: AS-2 Series: http://download.asustor.com/download/adm/AS-2XX_2.4.2.RIG1.img [1] AS-3 Series: http://download.asustor.com/download/adm/AS-3XX_2.4.2.RIG1.img [2] AS-6 Series...
It might be related to the DNS setting. Please go to [Setting] > [Network] > [General] and set 8.8.8.8 for DNS server. Please refer to the attached screenshot
If Volume 1 is inaccessible or hard disk crashes, user can still put in a new hard drive and then create the new volume 1. After creating the new volume 1, then he can access his folders or data in volume 2 or volume 3 or whatever volume. Step 1: remove t...
Yes, you can! Please kindly follow the steps below: 1. in ADM Backup and Restore: 2. choose the protocol that you want to use, rsync or ftp: Rsync: Ftp: Notice: Please make sure that the Rync or ftp service in Sco Unix is activate...
There is no wireless card inside the NAS but users can connect USB wireless dongle so they can access NAS through wifi. For supported wireless dongle, please kindly refer to the compatibility list as follows: http://www.asustor.com/service/wifi?id=wifi [1...
With AS-2/3 series, only new BIOS supports WD red drives for NAS (WD20EFRX, WD30EFRX, WD40EFRX). When installing a brand new system with WD EFRX series, user may stuck at initialization stage, that means they have to upgrade BIOS first before usi...
If you cannot connect to your NAS for some reasons, you can use the reset button on rear panel to restore a portion of the settings to default values. Only the items listed below will be restored to default and your data inside the NAS will be inta...
CHROME 45 LAUNCHES WITHOUT NPAPI PLUGIN SUPPORT: Due to Chrome 45 launches without NPAPI plugin support, the Apps which needs the NPAI plugin support will no longer work with Chrome 45. Some of the functions will not be supported in Chrome 45: 1. S...
TESTED UPNP CLIENTS AND SUPPORTED FORMATS ARE AS FOLLOWS: NOTE: THE SUPPORTED FORMATS MAY DIFFER DEPENDING ON THE UPNP CLIENT IN USE. UPNP V1 ------------------------- UPNP V2 ------------------------- MINIDLNA ------------------------- ...
Yes, this function has been implemented in ADM 2.3 or later. Users can also set the power control via the power schedule.
ASUSTOR Control Center (ACC hereafter) can help you find and configure your NAS within the local area network. You can also use it to manage your NAS devices without logging in to the ADM web console. For downloading it, please go our official website ...
There are quite a few way that you can access the files through WAN. For example: 1. access files through browser: You can simply type your IP address and then you can access the files in the NAS. The way to set your own domain address is simple http:/...
There is a way that you can test the network connection on the unit. Please refer to the following steps as below: 1. Go App Central, make sure you have installed "Python". 2. Login as root with admin password via SSH. 3. Run "wget --no-check-certific...
It is unable for our system to extract .iso files directly at the moment. Instead, you can mount an .iso file and then you will be able to extract it afterwards. To extract an .iso file: Go File Explorer -> right click the file -> mount -> you wi...
When opened the file explorer in ADM, if you see this pop-up message, you may have to install or upgrade Java for your browser. Please visit Java official site to check if your browser is running the latest version of Java: https://www.java.co...
Set the user group has access to the folder and then deny all the users to access the folder expect for the user that you want he/she to access in the folder. Please note that users in administrator group will not able to access in the folder but they ...
There are quite a few way that you can access the files through WAN. For example: 1. access files through browser: You can simply type your IP address and then you can access the files in the NAS. The way to set your own domain address is simple http:/...
To remotely backup data from PC remotely, you can: - through browser and login ADM File Explorer - through ABP (Asustor Backup Plan utility) installed in PC - through NAS ftp etc.. To remotely backyp data or photo from iPhone or Android Phone: You can in...
Currently we don't allow users to modify "Home" folder because there are some system service linked with "Home" and will lower the system stability if "Home" is been deleted. But since there are more and more users feedback they need to hide or remo...
To reset the password of ASUSTOR ID, you need to login ADM and go to menu: [Settings] > [Registration] If you already login with your ASUSTOR ID. Product registration state should change to "Registered" NOTICE: IF YOU DID NOT SEE "FORGET YOUR PAS...
To check the power consumption of your NAS, you can go our official website -> Products -> Select your product from the dropdown list -> Specifications -> Hardware & Packaging -> Operation. Please note that power consumptions are measured when fully lo...
How can I use Time Machine with NAS in MacOS10.12(Sierra)? 1.Configure your NAS. 1.1 Go ADM-Services-MacOSX to enable AFP service(please note you need to disable Time Machine service in this page), then click "Apply" 1.2 Go-ADM-Access Control-S...
1. In http://support.asustor.com/index.php?/Knowledgebase/Article/View/166/0/how-to-genertate-a-self-signed-certificate-for-asustor-nas, you have already import the certificate into the NAS. 2. Go to C:\OpenSSL-Win32\bin and import the certificate.c...
The function of Network Recycle bin can avoid users mistaken delete their data and recover their data easily. Notice: If you want to use this feature, please enable Network Recycle Bin You refer to the following as below: 1. Go to ADM page > [...
We recommend that user can attach a health record in order to help the ASUSTOR engineers to diagnose your problem more faster and more accurate. PRIVACY STATEMENT: ASUSTOR is committed to protecting your privacy. All exported health records will ...
Users can choose one of following methods to initialize their NAS: 1) Initialize with Asustor Control Center (For all models): After ASUSTOR Control Center is installed, it will automatic search your ASUSTOR NAS on the same network. The screen...
If you cannot connect to your NAS for some reasons, you can use the reset button on rear panel to restore a portion of the settings to default values. Only the items listed below will be restored to default and your data inside the NAS will be inta...
To set up the artwork for your album, please name the photo of the artwork as one of the following: "artwork", "cover", "album", "folder", "albumart" or "albumartsmall". And then save the photo in png or jpg format and put it into the same album'...
You can follow the following steps to set up the authority: 1. login with "admin" and choose the album that you want to share. Press "Edit" 2. Set up the authority for each user so that each user can see the album you set up for them with different a...
To use Wake On LAN (WOL), users have to install WOL utilities on their computers, tablet, smartphones to configure the NAS. This tutorial shows how users can configure WOL with Asustor Control Center (ACC). Configure Wake On LAN: 1. Install AC...
Once you create a share folder in volume 2, you will be able to access into volume 2 via it. To create a share folder under volume 2, please go Access Control in ADM -> Shared Folders -> Clicked on "Add" button -> Select "Volume2" under "Disk volume" ...
Due to the license issue, it is not allowed to add "Arial_unicode_MS" font to XBMC in AS-2/AS-3 series. (For more information please visit http://en.wikipedia.org/wiki/Arial_Unicode_MS ) Fortunately, there is an alternative way to add Thai to XBMC: ...
When connecting to an UPS, ASUSTOR NAS can be a network UPS server(master) and LAN PCs can be clients(slaves). If a power outage is occured, NAS will inform these clients to shutdown. To configure your PC as a network UPS client, you need to inst...
Via Generic RTSP support, users can enter the RTSP path (URL) of their IP cameras into Surveillance Center to receive streaming video from their IP cameras. The streaming video can be used for basic viewing and recording functionality. However, there o...
1. Insert a Cat5 cable one end to ASUSTOR NAS the other end to your PC as shown in below picture. 2. Install proper ASUSTOR Control Center in your PC. To download Control Center, please link to the below website. http://www.asustor.com/service/d...
Once you have installed MySQL Workbench, you may have an issue about cannot connect to MySQL. It is because the account wasn't granted the necessary rights to access the database or you provided the wrong password, you will then encounter this error...
For example, there are two ASUSTOR NAS "172.16.2.162" and "172.16.2.22." I want to mount a folder "PhotoGallery" in 172.16.2.162 to 172.16.2.22 under "Web" SSH [1] into "172.16.2.22" and then key in: mount -t cifs \\\\172.16.2.162\\PhtotGallery /...
System Migration is the possible way to expand your hard drive if your NAS does not have extra bay to expand. System Migration provides users can upgrade from the old NAS model to a new one. 1. Power off your new NAS 2. Transfer all your hard dr...
Our NAS support hot-swap mechanism which allows you pull out and plug the in when the NAS is on. And, we recommend that users can off the unit and replace the defect drive.
Please follow the steps below. 1. Power off the NAS. 2. Pull out a hard drive (single). 3. Attached your HDD to your PC whether inserting it into a hard drive slot or using a hard drive enclosure. 4. Visit below link to download the Ubuntu ...
How to genertate a self-signed certificate for ASUSTOR NAS on MAC? ------------------------------------------------------------------------------------------------------- STEP 1 GENERATE A PRIVATE KEY Open up a terminal window, type the follo...
How to generate a self-signed certificate for ASUSTOR NAS ================================================ 1. Please go http://www.slproweb.com/products/Win32OpenSSL.html [1] and download Win32 OpenSSL v1.0.1i Light [2] NOTICE: THIS 32 BIT PROGRAM I...
For Windows 1. Please refer to NAS106 [1] to setup network drive 2. Once you have installed PMH, on the left top corner click File > add folder, choose the network drive and click OK. For Mac 1. Go to Finder > Go > Connect Server 2. NAS ...
How to initialize the NAS? ASUSTOR provides various methods to initialize your NAS? You can choose prefer method to initialize your devices. A. LCM : (Only provide on the following tower model: AS6, AS62, AS7, AS51) 1. Plug the new hard ...
HOW TO PROCEED WITH DATA RECOVERY SERVICE FOR ASUSTOR CUSTOMERS? If you have experienced a possible data loss situation, please contact ASUSTOR technical support center [1] to determine the cause of the problem, and to assist in troubleshooting and ...
How to reconfigure the password of root account in MariaDB ================================================================ 1. Go to ADM\Services\MariaDB Server to stop the MariaDB service 2. Use ssh to login into the NAS by "root" account 3. ...
To recover your reset button function, please log in as root with admin password via SSH (link here for how to) [1]. For your information, this action requires basic Linux background knowledge. If you are not familiar with Linux, please contact us thro...
When you found that the CMOS battery needs to be changed You can buy a new CS2032 battery and replace it by yourself with only 2 steps. 1. remove the screws of cover: 2. Find the slot of CMOS battery and just replace with the new battery. W...
How to setup a printer on the NAS ------------------------------------------------------------------------------------- Currently we only support the printers which shows in our compatibility list, please go external device and check whether the ...
How to setup a printer on the NAS ------------------------------------------------------------------------------------- Currently we only support the printers which shows in our compatibility list, please go external device and check whether the ...
Cloud Connect can be found at [Settings] > [Ease of Access] > [Cloud Connect]. This feature allows you to apply for a free hostname of myasustor.com [1] (e.g. xxxxx.myasustor.com) and will also forward the necessary ports on your router for you. ...
Please follow below steps to ssh into your ASUSTOR NAS. 1. Enable SSH on the NAS. Login ADM -> Services -> Terminal -> SSH -> Enable SSH service. 2. Download PuTTY which is a free implementation of Telnet and SSH for Windows and Unix platform...
1. Find your current BIOS version Go to SYSTEM INFORMATION, you'll be able to see current bios version on tab ABOUT THIS NAS 2. Upload new bios file to ASUSTOR NAS Before you do, please make sure you use .hotfix file that is officially release by ...
To use Internet Printing Protocol (IPP) to set up network printer on ASUSTOR NAS for Windows PC, please follow steps below: 1. Connect a USB printer to a USB port of NAS. The connected printer will be shown in ADM "EXTERNAL DEVICES" > "PRINTER". Mov...
Before starting below process, please make sure NAS and PC are in the same local network area. 1. After power on your NAS, please check the LED indicators' behaviors. The LED indicators' behaviors in the front should be as below. For detail ...
Yes, you can work directly on the NAS to open, edit a Word document on A computer and then B computer can open the same Word document and then keep on editing it. You only have to make a network drive in your 3 computer and then the NAS share (directory) ...
Let us give an example as follows: You want to share only "test1" subfolder for user "asustor" while other users can access all the folders within "Media" share folder. * Within "Media" share folder, you have "test1", "test3", "unicycle" subfolders. * ...
For sharing a folder or files to be zipped, the maximum size of files within that folder or the sum of files is 2GB. But if just share one single file (not folder or files to be zipped), then there is no limitation. It is because to share a folder or file...
Yes, NAS can read other file system types! You can also backup files from NAS (etx 4) to USB 3.0 external drive (NTFS, FAT32, HFS+ etc.)
Here's a tutorial for users who may want to use their ASUSTOR NAS as a PPTP VPN server. If you want to connect to an ASUSTOR NAS using OpenVPN, we will have another article discuss about this. VPN SERVER SETTINGS: 1) Install the VPN Server App...
Since File Explorer in ADM needs to work with Java, users can check if they have enable Java in their computer, there are 2 options need to be enable so Java can work correctly, otherwise users might encounter File Explorer crash and not able to upl...
Here we use Ubuntu as example and steps are as follow. 1. Enabling NFS service: ADM -> Services -> NFS -> Check "Enable NFS service" -> Apply 2. Set up NFS Privileges: ADM -> Access Control -> Shared Folders -> Click the folder that you wish ...
1. How secure an encryption actually is? Our encrypted shared folder based on military grade AES 256 BIT ENCRYPTION, giving you the type of security and privacy that you require for your most confidential data. All data stored in encrypted fo...
Please note that our system is an embedded system called ADM. It is similar to Linux but it is not Linux but some of Linux command can be applied in our ADM. Below lists commands that applied to ADM. addgroup adduser ash base64 cat catv chatter c...
ErP, Energy-related Products, are products that use energy, or that do not use energy but have an indirect impact on energy consumption, such as water using devices, building insulation products, windows, etc. Compared to ErP, Energy-using Products (Eu...
With EZ-Router, you will be able to set up port forwarding without access into your router. To enable this function, please make sure that the router is compatible to our NAS and UPnP/NAT-PMP function is enabled. Once you have successfully set up po...
AS-2TE and AS-3 series support HDMI 1.4a and AS-6 series supports HDMI 1.3a.
ASUSTOR NAS supports maximum 6TB for each bay. If your NAS is a 4 bay NAS, you could have maximum 24TB capacity. However, since AS-2/3 series are 32-bit operating systems, the maximum capacity of each volume is 16 TB due to its limitation. In this c...
Please refer to the following list: UTILITY PORT PROTOCOL ASUSTOR Control Center 8888, 8889 UDP SYSTEM SERVICES PORT PROTOCOL ADM Web service 8000, 8001 TCP AFP 548 TCP Common Uni...
The most possible cause for this issue is that the Unicode function is not enabled in the FTP server you want to copy files from. For example, if you use another Asustor NAS as the FTP server that you want to copy files from, then you should go to ...
The default security policy of all web browsers would block plug-ins because they are generally considered as security risks. To let the VLC plug-in run on NAS ADM, please follow steps below: 1. Allows VLC to run on web browser: GOOGLE CHROME ...
1. Please kindly check if you have enabled the web server service in Service/Web Server. 2. check if the web service port is forwarded in Setting/Ease of Access * if Photo Gallery still does not appear, you may try to disable web server in step 1...
It is because Windows can only accept one account login at a time, if you have encountered this issue, please try the one of the methods below to solve it: 1. Please go Access Control > Local Users > Click guest account > edit > disable guest accoun...
Perhaps the device has only support samba 1.0, there are two ways which can help you to solve the issue, please give it a try! Method 1 1. Please go to /usr/builtin/etc/samba/smb.conf 2. Backup smb.conf first, "cp smb.conf cmb.conf.bak" 3. Edit s...
When users get an error message that means the function does not support your network layout since it is not a real WAN IP address. In this case, EZ-Router cannot be activated and the port forwarding cannot be directed to the right place. To be more cle...
In our design, instead of reading the surface or surrounding temperature of CPU, we read the internal CPU core temperature which Intel called DTS (digital temperature sensor). So the temperature of 6x to 7x degree is very normal for the internal core. The...
It is an known issue in Windows, and there are two ways to solve this issue: Method 1: (Mount the drive manually) 1. Open a command prompt 2. Type "net use (drive letter) \\NAS IP\SharedFoldername password /user:user name /y" eg. net use z:...
Please check if Disk Hibernation configuration is set up. You can adjust this configuration in Settings\Hardware\Disk\Disk Hibernation. Both Internal disk(s), and External disks(s) can be configured with specific period or disable(Never). If the fol...
After ADM 2.1, Asustor NAS can indicate the existence of bad sector of hard drive through the LED light on the hard drive tray. If the LED light on the hard drive tray shows red, it indicates that the hard drive has bad sector and users should check...
Because the file system used in NAS is ext4 so it is not readable in Windows, which is NTFS file system. However, you can always read the data by a Linux machine even after 5 years. In the mean time, we would suggest that you can always keep one mor...
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