ASUSTOR - Powered by Kayako Fusion Help Desk Software

Knowledgebase

Beta ADM, Beta Apps (7) English Knowledgebase (260) 中文知識庫 (90)

Submit a TicketKnowledgebaseNewsTroubleshooter

Latest Updates

Sep 21	National Day 3 Consecutive Holidays (Sep 22/2018~Sep 24/2018) Posted by Jane Tsai on 21 September 2018 02:19 AM
National Day 3 Consecutive Holidays (SEP 22/2018~SEP 24/2018) We commemorate the founding of our nation with a public holiday. ASUSTOR Technical Support service will temporarily Be Closed for the national holiday from Sep 22/2018~Sep 24/2018 Sorry for the inconvenience caused and thanks for your understanding. Wish all the best wishes for you. -------------------------------------------------------- 親愛的華芸使用者: 中秋節連假期間(9/22-9/24)我們技術支援中心將暫停服務。亦無法即時回覆您的服務請求,造成您的不便敬請見諒。 -------------------------------------------------------- Read more »

Jun 14	National Day 3 Consecutive Holidays ( Jun 16/2018~Jun 18/2018) Posted by Jane Tsai on 14 June 2018 10:22 PM
Dear ASUSTOR users: Our ASUSTOR Technical Support service will temporarily be closed for national holidays (Dragon Boat Festival) from Jun 16 to Jun 18. Sorry for inconvenience caused and thank you for your understanding. Wish all the best wishes for you. 親愛的華芸使用者: 端午節連假期間(6/16-6/18)我們技術支援中心將暫停服務。亦無法即時回覆您的服務請求,造成您的不便敬請見諒。敬祝連假愉快 Read more »

Apr 2	Tomb Sweeping Day 3 Consecutive Holidays (APR 4/2018~APR 6/2018) Posted by Jane Tsai on 02 April 2018 09:42 PM
Tomb Sweeping Day 3 Consecutive Holidays (APR 4/2018~APR 6/2018) We commemorate the founding of our nation with a public holiday. ASUSTOR Technical Support service will temporarily be closed for the national holiday from APR 4/2018~APR 6/2018 Sorry for the inconvenience caused and thanks for your understanding. Wish all the best wishes for you. -------------------------------------------------------- 親愛的華芸使用者: 兒童節及民族掃墓節連假期間(4/4~4/6)我們技術支援中心將暫停服務。亦無法即時回覆您的服務請求,造成您的不便敬請見諒。 -------------------------------------------------------- Read more »

Mar 4	App Central ends support for KODI / 中止 App Central 上 KODI 的支援 Posted by Jane Tsai on 04 March 2018 11:34 PM
Dear ASUSTOR users: The ASUSTOR team will end maintenance and support for KODI in App Central as of March 20, 2018. Support for AiCast in Google Play will also end on the same date. Please see below for some alternative apps: Plex Home Theater: Please install OpenPHT app from App Central, and then run OpenPHT in ASUSTOR Portal to play video content. Plex: Please open Plex Media Server via Chromium in ASUSTOR Portal to play video content. Search online for 3rd party multimedia apps for ASUSTOR Portal. We sincerely apologize for any inconvenience this issue has caused. Thank you for your understanding. ASUSTOR Technical Support Department --------------------------------------------------------------------------------------------------------------------------------------------------------------------- 致親愛的華芸使用者，自2018年3月20日起，ASUSTOR NAS 將中止 App Central 上 KODI App 的維護及支援，同時並中止 AiCast App 在 Google Play 上的維護與支援。您可參考下列替代方案： Plex Home Theater : 請於 App Central 下載 OpenPHT app 後，於 ASUSTOR Portal開啓 OpenPHT 播放影片。 Plex : 於 ASUSTOR Portal 的 Chromium 中開啟 Plex Media Server 播放影片。於網路上尋找可安裝在ASUSTOR Portal上合適的第三方多媒體播放器來播放影片。造成您的使用不便，我們深感抱歉，敬請見諒！華芸科技技術支援部 Read more »

Feb 26	National Day 1 Consecutive Holidays (Feb 28/2018) Posted by Jane Tsai on 26 February 2018 04:26 AM
National Day 1 Consecutive Holidays (Feb 28/2018) We commemorate the founding of our nation with a public holiday. ASUSTOR Technical Support service will temporarily Be Closed for the national holiday from Feb 28/2018 Sorry for the inconvenience caused and thanks for your understanding. Wish all the best wishes for you. -------------------------------------------------------- 親愛的華芸使用者: 228和平紀念日期間(2/28)我們技術支援中心將暫停服務。亦無法即時回覆您的服務請求,造成您的不便敬請見諒。 -------------------------------------------------------- Read more »

Help Desk Software by Kayako Fusion